Amazon.com offers phone service, but customers have to schedule a call via its Contact Us page. U.S. customers who need urgent help or other important services can call customer service directly through 888-280-4364, toll-free. International customers can use 206-266-2992, but charges may apply.
Amazon.com's Contact Us page offers three options to get help: email, phone and chat. Phone service is the recommended option to get help quickly. A customer provides his number and clicks the Call Me Now or Call Me In 5 Minutes buttons. A person should select his country before clicking any of the buttons. Amazon.com's customer support is available 24/7.