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What is AliExpress?

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Quick Answer

AliExpress is a shopping website owned by e-commerce company Alibaba Group. It allows Chinese merchants to sell goods to shoppers worldwide. As of July 2014, AliExpress is the top shopping website in Russia.

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AliExpress boasts a huge selection of products across several categories, including electronics, apparel, jewelry and sports equipment. Items are sold at wholesale prices regardless of order size. This often results in very low prices. AliExpress ships to more than 200 countries through express delivery companies, such as DHL and FedEx. Cheaper or free shipping methods, as well as online shipment tracking, are also available.

Buying at AliExpress is as simple as opening an account, adding items to the shopping cart and checking out. AliExpress accepts payment through several payment services, such as Western Union, credit cards and bank transfers. Coupons and membership privileges are available for special discounts, prioritized email support and other exclusive services. Every purchase comes with a buyer protection guarantee. This allows buyers to file complaints and receive refunds if they have problems with their orders, such as delayed deliveries and faulty products.

To help its users avoid fraud, AliExpress recommends buying only from sellers with good feedback and reviews. The company also advises its customers to stay away from products with questionably cheap prices, especially with name-brand products.

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