Q:

How do you get an agent to install Verizon FiOS in your home?

A:

Quick Answer

Customers can schedule Verizon FiOS installation appointments by visiting Verizon.com or by calling 1-888-553-1555 to speak to a representative. The agent or online tool determines the availability of FiOS services in the area and schedules a date and time for installation.

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Full Answer

Verizon FiOS is a digital data service providing cable television, high speed Internet and digital telephone services for business and residential properties. Customers can select one or a combination of these offerings with different tiers of service for each, such as premium TV channels and higher Internet data transfer speeds. Discounted rates are offered for two-year contracts and bundled services. The current rates for these services can be found at the Verizon.com website.

FiOS began offering television, Internet and telephone services in 2005 and is one of the first providers of fully fiber optic data communications in the United States. Many providers use fiber optics in the backbone of their networks, but Verizon FiOS is one of the few major providers that offers fiber-optic wiring directly into homes and businesses. Consumer Reports studies have shown that customer satisfaction for speed and reliability of service are higher for fully fiber-optic networks.

Verizon FiOS is a joint offering of Verizon Communications and Frontier Communications and is available in parts of North America.

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