Q:

What is Aetna Navigator?

A:

Quick Answer

The Aetna Navigator is a self-service website where individuals can access information related to coverage under an Aetna health plan. Companies and organizations who provide health care for employees, like Costco or the United Nations, through the service provider's plan use the platform to help those participating keep track of different aspects of a policy, as stated by Costco Benefits.

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Full Answer

Once registered, individuals can access information about an account including who is covered under the plan and the status of a claim. The online tools include a search to look up doctors approved by the provider, a calculator to estimate the costs of medical treatment, and the ability to compare hospitals, research the price of a drug, and store and share personal health history, as noted on the United Nations website.

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