The primary advantages of Magic Jack are significantly lower cost relative to alternative service providers, extensive included features and portability. Magic Jack claims that an average user can save hundreds of dollars in just one year compared to a conventional phone company.
Magic Jack also provides a number of additional features, which other providers may charge for, at no extra cost. These include caller ID, voicemail, call forwarding, call waiting and 411 service. Magic Jack also provides the option of allowing users to keep their current phone numbers, which eliminates the hassle of updating contact information.
Unlike conventional home phone service, the Magic Jack device is portable and can be taken with the user anywhere with access to an Internet connection. Magic Jack also offers a mobile app which allows users to make and receive unlimited local and long distance calls on a mobile device. The app is available for both Apple devices (through the App store) and Android devices (through Google Play).
The service also provides options for business usage, including a free conference call number feature that is not offered by any of the company’s competitors. The company has received the Frost & Sullivan Consumer Choice Award for Quality, Price Value & Ease of Use.