Proprietary software generally gives users access to customer service departments and lets them pick and choose salient features but may be expensive for companies to produce. In many aspects of business and the corporate world, having the right kind of software is critical for managing business operations and even increasing sales and revenue, but like other kinds of software, proprietary software has its downsides too.
To protect the intellectual property of its creators, the production and dissemination of proprietary software requires obtaining or purchasing licenses. The acquisition of a license provides some benefits, as it ensures the product meets a certain quality standard, but licenses also make those types of software more expensive, as retailers must increase consumer prices to recover the cost of licensing fees. However, one key advantage of proprietary software is that it is often packed with more features and tools, including specialized components, which make it quite useful in niche markets or specific industries. Furthermore, proprietary software is often tailored to meet market needs, whereas traditional or open-source software is often not. On the flip side, however, proprietary software can be expensive to purchase and may be less adaptive to the changing needs of businesses and managers.