Q:

How do you add money to your Global Tel Link account?

A:

Quick Answer

Global Tel Link unlimited accounts can be set up online for a one-time monthly charge and a one-time set up fee, or an AdvancePay prepaid account can be purchased and money added through the option at the time the collect call is received. Money can be added to the account with a credit card at the time of the collect call or users can add funds by calling the toll free number. Prepaid vouchers are available at the facility's commissary and can be purchased by the inmate directly with a commissary account.

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How do you add money to your Global Tel Link account?
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Full Answer

In order to add funds to the prepaid Global Tel Link account:

  • Add the funds at the time of the call
  • When an inmate attempts to make a collect call and there are insufficient account funds to cover the charges, an automated operator will offer the option to add money to the account at that time. Users can prepay $25 to $50 with a credit card over the phone.

  • Add the prepaid funds to the account
  • Money can be added to the account through Global Tel's website using credit cards, money orders, checks, by calling the toll-free number or transferring through Western Union. Inmates can also purchase prepaid vouchers at the facility's commissary.

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