Q:

Does Acer offer tech support for hardware issues?

A:

Quick Answer

Acer offers tech support for hardware and software issues for its products, including desktop and laptop computers, tablets, TVs and projectors, online and by phone. Using Acer's official support page, customers may search for a solution to problems using a phrase or keywords or by entering a serial number.

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Full Answer

Acer's support website offers drivers and manuals for its devices in addition to tech support. The website also contains information pertaining to recalls or product alerts.

If a product needs to be sent in for repair, customers can fill out a series of online forms to create a booking with Acer's repair department. Fees may apply for repairs, depending on the nature of the repair and terms of the device's warranty agreement.

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