Verizon Wireless does not offer 24-hour tech support, as of June 2015. Live chat representatives assist customers at VerizonWireless.com from 6 a.m. to 12 a.m. EST Monday through Sunday.
Customer service representatives offer account support to Verizon Wireless customers at 800-922-0204 from 7 a.m. to 11 p.m. EST Monday through Friday and 8 a.m. to 9 p.m. on the weekends.
At VerizonWireless.com, customers can ask questions and learn from other customers who are using the same devices by using the device support community forums. Verizon Wireless support representatives also interact with customers and provide assistance daily on Twitter, Facebook and Google+.