Email at Texas Women's University runs on two platforms: Google and Exchange. To log in on either platform, an individual must have a Pioneer Portal Account, which unlocks pages that exist only on TWU's Intranet. Once a student applies to the university, he can create a portal. Generally, students receive account details two to three business days after submitting their applications. Logging into the Portal account allows an individual to access his TWU email.
Each individual associated with Texas Woman's University has a Pioneer Portal account and a TWU email address. Portal accounts and email addresses are valid for the duration of students' attendance at TWU and for approximately two years following students' departure from the school.
Students, faculty and staff can access their Portal and TWU emails from desktops or mobile devices. However, the setup for an iPhone versus an Android mobile device is different. For help setting up their accounts on smartphones or other mobile devices, individuals should contact the IT department or browse the TWU IT webpage for specific instructions.
When an individual logs on for the first time using the temporary password received from IT, that individual must personalize his password to something he can remember. The password is the same for accessing the Portal and email from any device.