The toll-free contact number for MetroPCS customer support is 888-863-8768 or 888-8METRO8, as of 2015. MetroPCS provides toll free numbers for departments such as payments, returns and rebates. MetroPCS can be reached by dialing 611 from any MetroPCS phone.
Customers can make a payment by calling the customer support number or by dialing *99 from their phone. Customers can check the status of an order or initiate a return by calling 877-603-3032. The phone number for mail-in rebates is 800-999-6389.
Registered customers can manage AutoPay options and view account information on the MetroPCS website, MetroPCS.com. One-time payments can be made on the website without registering.