Gander Mountain offers an online shopping experience catered to those who enjoy the great outdoors. The online store sells a wide selection of merchandise, including apparel and sporting gear. An online support center offers help services to those who have placed orders or want to know more about the company.
Gander Mountain’s online store has merchandise sorted into categories based on activity. This makes it easy to find hunting, shooting, archery, camping, boating or fishing-related products on the site. As an incentive to buy online, the company offers discounts and special clearance sales.
Aside from providing information about every item, Gander Mountain offers detailed customer support services. Online chat services are a great alternative to email. Most questions are addressed in the Help Center, which provides information on modifying orders, the shipping process, returns, how to get additional discounts, product information and billing.
Gander Mountain also offers a store credit card that customers can manage entirely online. A rewards program is offered for those who use the card in Gander Mountain stores or online, and rewards are easy to track online. Users can also pay their bill, see past statements and update their account information without having to speak to a representative.