Q:

How can you view a map of power outages using the Oncor Storm Center?

A:

Quick Answer

To view a map of power outages using the Oncor Storm Center, connect to the Internet, and navigate to Oncor's Storm Center webpage. A map appears displaying current power outages. This map is interactive and is panned by clicking and dragging the hand icon on the map.

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Full Answer

Oncor's Storm Center webpage provides a legend that describes what each symbol used on the map means. For example, a large red triangle indicates an outage that has affected more than 1,000 customers, while a small blue triangle means that fewer than 50 customers have been affected. A brown triangle indicates that multiple outages have occurred simultaneously. A thick blue line on the map represents the entire service area in which an outage has occurred.

Additional information that can be gleaned from Oncor's Storm Center webpage includes how to report an outage. By clicking on the red Report an Outage button, Oncor customers have the ability to let Oncor know they are experiencing an outage. A pop-up window prompts Oncor customers to enter part of their ESI ID or phone number and zip code in order to verify their location.

The Oncor Storm Center also provides information on services that have been or are in the process of being restored.

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