How do you order VetSource home delivery?


Quick Answer

To order VetSource home delivery, log onto the VetSource website and enter a shipment ZIP code to find a participating veterinarian's office in that area. After the clinic is selected, users create an account entering email address, mailing address and telephone number.

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Full Answer

Once an account is created, customers add pets to their account by entering each pet's name, type, breed, gender, weight and age. The form allows customers to add any special instructions such as allergies, other medications or special dietary needs. A new record is created for each pet.

After an account is created, the food and prescription medications available through that clinic are displayed. As each item is selected, a pet's name is assigned to the item. The veterinarian's office approves the order, and it is released to VetSource.

A checkout screen appears after all items are selected. Customers enter shipping address, billing address and credit card information.

After a prescription is approved and on file, auto-refill options are available for ongoing medications. Customers can choose at any time to place an approved medication on auto-refill, and VetSource mails prescriptions at appropriate intervals.

Shipping rates and times vary by weights, product and medication types. Refrigerated medications ship Monday through Thursday only. Federally controlled substance deliveries are expedited and require a signature for delivery.

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