Replacement parts for Drinkwell pet fountains may be purchased online directly from the manufacturer's online store. Replacement parts are also available through online retailers, including Amazon.com, Petco and PetSmart.
As of November 2015, PetSafe manufactures 14 different drinking fountain models under the Drinkwell brand. A variety of replacement parts, including filters, pumps, reservoirs, flow adjusters and lids, are available for various models. Customers should verify the fountain model, as many of the parts are model specific, and not all parts are available through all channels.
Some replacement parts may be covered by the manufacturer's warranty. Customers should contact PetSafe customer service at 866-738-4379 for warranty support.