Q:

What is written on a Samsung refrigerator warranty?

A:

Quick Answer

The actual terms of the warranty for Samsung refrigerators depend on the type of unit. As of 2015, all Samsung refrigerators with a total capacity of 18-cubic feet or larger are covered by the same standard warranty.

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Full Answer

Samsung provides a one-year limited warranty on its refrigerators that covers most parts, except the light bulbs and parts made of plastic or glassware. This warranty states that Samsung must cover all parts and labor necessary to repair any defect in materials or workmanship, provided the refrigerator was used under the conditions described in the warranty. In addition, the refrigerators are also covered by a five-year warranty on all sealed system parts. Models manufactured from 2014 and on are covered by an additional ten-year limited warranty on the digital inverter compressor.

A Samsung authorized service technician must perform all warranty service. In order to obtain warranty service, it is necessary to call 1-800-SAMSUNG or fill out the online service request form. Depending on location, in-home service may be available. If it is not available, Samsung can decide to cover the costs of transporting the refrigerator to an authorized service center. However, this is at the company's discretion, as they are not obligated to cover transportation costs under the terms of the warranty.

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