Scratched and dented appliances can be purchased from used appliances websites, such as Openboxdirect.com, as of 2015. Scratched and dented appliances are typically used appliances that have been returned and refurbished, and the inventory commonly changes daily.
Scratched and dented appliances are typically sold at a discount of the new product listed. Most stores test returned products to make sure they are still functional, and often refurbish the products to give them a newer look or replace heavily damaged parts. Many stores offer manufacture rebates, which typically must be completed by the customer. Limited warranties are often offered on scratched and dented merchandise.