Whirlpool's website does not offer information on how to repair water heaters. Instead, it offers an online tool to let users schedule service and repair. Visitors can choose the date and time when they need repairs for their water heaters.
Whirlpool has a network of authorized technicians who offer maintenance and repair services. Customers can call 1-800-253-1301 for any help related to scheduling service and repair. Support is available Monday to Friday from 8 a.m to 8 p.m. Water heaters that were purchased within the last 12 months are covered by the manufacturer's warranty.The customer must provide the receipt at the time of service.