Why Were Danby Dehumidifiers Recalled?


Quick Answer

Danby dehumidifiers were recalled due to overheating problems that caused fires, exposing consumers to risks of fire and property damage. The recalled dehumidifiers produced smoke, posing burn hazards to users.

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Full Answer

Danby humidifiers produced by Gree Electric Appliances of China were recalled due to cases of overheating, smoke and increase in number of reported fires. The manufacturer was aware of 165 cases of dehumidifiers overheating and causing fires in the United States alone. The dehumidifiers had also caused property damages in some cases. The recalled dehumidifiers were duly removed from all retail stores, including Amazon and eBay. Dehumidifiers in the 20 to 70 points capacity were mainly affected by the recall. They were sold to consumers from 2005 through August 2013.

Consumers using the Danby dehumidifiers were first advised to turn off and unplug their appliances. They were then instructed to retrieve the model information from the front or back of their appliances. The model number and code was then communicated to the company, which later sent a message to confirm whether the appliance was affected by the recall. If affected, consumers would receive a return kit with more instructions on the recall process and later contact the manufacturer for a refund.

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