Furnace Compare consumer reviews as of 2015 rate Weil-McLain boilers at 27th place out of 45 brands, more favorable than Burnham boilers, which occupy 33rd on the comparison. While 30 percent of consumers recommend Weil-McLain models, only 18 percent advocate using Burnham units.
Out of 115 consumer reviews, 29 earned "very satisfied" marks for Weil-McLain. The company, which manufactures boilers for residential, institutional and commercial buildings in North Carolina and Indiana facilities, offers 18 different models. A further 68 reviews were "very unsatisfied" with the brand, earning the company a position more than halfway down the ranking by Furnace Compare. Consumers noted in reviews that Weil-McLain models had a tendency to shut down and lock out. The brand was also rated poorly on customer service and for not honoring warranties.
Burnham boilers, manufactured in Ohio, earned 30 "very satisfied" reviews out of 207, according to the website. Five times as many consumer reviews, however, were "very unsatisfied" with the company's boiler models, citing problems with cracks and leaks in the cast-iron vessels as well as not honoring warranties on defective models. Burnham builds atmospheric, forced-draft and high-efficiency boilers for commercial and light industrial settings. The company, continuously operated since 1873, is headquartered in Lancaster, Pennsylvania.