Water damage restoration is a multistep process in which property damaged by water is restored to pre-loss condition. This generally involves a damage assessment, water removal, drying and dehumidifying, sanitizing, and restoration such as minor repairs.
Water damage can be caused by a variety of issues, such as storm damage, sewer backups or leaking appliances. Depending on the cause of the damage and the water source, varying levels of restoration are required, ranging from carpet cleaning and mold remediation to the complete reconstruction of rooms. As there are no government regulations regarding water damage restoration, the process is monitored by two certifying bodies, whose recommended standards of care are based on a variety of reliable restoration principles.