Customers who have purchased Viking products tend to report very low levels of satisfaction, according to Consumer Affairs. One of the most common complaints is that Viking ovens have problems with ignition.
Ignition problems in Viking ovens include ovens self-igniting and failing to ignite, sometimes resulting in electrical fires. Issues with temperature modulation have also been reported. Viking ovens can overheat or fail to hold to the set temperature. Customers have also complained that Viking products have a shorter longevity than promised, and they are difficult and expensive to repair. Many customers report that Viking customer service is unhelpful and that the company is reluctant to honor warranties.