Reviews of Dyson vacuum cleaners tend to be very positive overall. Online reviews at Amazon.com, Smart Reviews.com and Home Depot are mostly positive with relatively few negative reviews.
At Amazon.com most reviewers give Dyson vacuums at least 4 out of 5 stars, often saying that the vacuums are lightweight and easy to turn. A commonly cited negative is poor suction. In addition, some reviewers complain that Dyson vacuums are hard to clean and expensive to repair.
Reviewers at Home Depot usually rate Dyson vacuums 5 out of 5 stars. Users say the vacuums make it easy to clean corners and other hard to reach places. Many claim that their Dyson works well on a variety of surfaces. A few complain of the relatively high cost of purchase and high costs to repair.
Consumer Affairs is mainly intended for people who want to share negative experiences with products, so the reviews are almost entirely negative. Many complain of poor customer service and an inadequate warranty.
As of February 2015, the Better Business Bureau grades the manufacturer of Dyson vacuum cleaners, Dyson Inc. in Chicago an A+ on a scale of A+ to F based on 13 factors, including a relatively low number of complaints for a company its size and a history of satisfactorily resolving customer complaints.