Grohe Faucets carries a three-tiered warranty for faucets manufactured after January 1, 1997, guaranteeing mechanical components and the finish for life. The company also guarantees any electronic parts to be free from defects for five years after purchase.
Warranty claims can be made on Grohe's website. The company states that claims take approximately seven to 14 business days to process.
Grohe started as a ferric hardware company in Germany in 1911 and began focusing on faucets in 1936. Grohe began operations in the United States in 1975 and is Europe's largest manufacturer of kitchen, bathroom and shower faucets. The company has approximately 9,000 employees worldwide as of 2015.