To troubleshoot a Whirlpool oven with a non-functioning self-cleaning mode, ensure the door is closed completely, check to see if the delayed start mode is activated and ensure that the self-clean function has been properly initiated. In double ovens, self-cleaning can only be activated in one oven at a time.
The self-cleaning function does not work unless the Whirlpool oven is shut tightly, and the delayed-start mode indicated by the Delay reading on the display screen does not activate self-cleaning until the scheduled time. To correctly enter into self-cleaning mode, select Lower Oven or Upper Oven if using a double oven, and press Clean and Start. If these fixes do not solve the problem, schedule an appointment with an experienced repair technician from Whirlpool's technical support division. Keep in mind that only newer models have a self-cleaning mode, and exact troubleshooting methods may vary depending on the model.
To properly perform a self-cleaning cycle, remove all wire racks and stored items from the oven before wiping loose debris from the bottom. Clean the oven frame with a mild detergent, and close the oven, removing all items from on top of the range. Ensure the room is well-ventilated before starting the self-clean cycle. Use the up and down arrows on the oven's display to choose cleaning time, which should range from two to 4.5 hours, depending on the soil level of the oven.