How do you troubleshoot persistent Kenmore Elite HE3 error codes?


Quick Answer

To troubleshoot Kenmore Elite HE3 appliance error codes, reference the owner's manual to identify the error code and possible causes. If the error code persists after troubleshooting, a service call by a licensed professional is necessary.

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Full Answer

Follow several steps in order to troubleshoot a Kenmore Elite HE3 appliance.

Step 1: Check the power source

Ensure the washing machine is properly plugged in and that the outlet is receiving power.

Step 2: Check the water supply

Ensure the hot and cold faucets are functioning, as they can cause the washer to not fill, wash or rinse.

Step 3: Check the door

The washer cannot start if the door is not shut and latched properly.

Step 4: Check the water inlet and outlet hoses

Ensure both inlet and outlet water hoses are not kinked, frozen or clogged.

Step 5: Check inlet hose screens

Accumulated debris in the water inlet hose screens can clog the hose and stop water from entering the machine.

Step 6: Identify the error code

  • F20: The machine has a water inlet problem and is not receiving enough or any water.
  • F21: The machine is not draining properly
  • SUD: Excessive suds were detected and the Suds routine was activated.
  • F22: The door is not locking properly.
  • Other "F" codes: Cancel the cycle by pressing Stop twice and restart the machine. If the error code remains, call a repair technician for service.

If issues persist after troubleshooting, a maintenance call is necessary for diagnosis and repair.

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