Q:

How do you troubleshoot an Amana Radarange microwave?

A:

Quick Answer

To troubleshoot an Amana Radarange microwave, review the instructions listed in the owner's manual, visit the Amana website or call the Amana consumer information line at (800) 843-0304, as of 2015. To download a copy of the owner's manual, visit the Amana website and insert the microwave's model number. The website also features recall information, frequently asked questions and product registration services.

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Full Answer

To troubleshoot some common issues associated with Amana microwaves:

  1. Check the power
  2. Ensure the microwave is receiving power. Make sure the microwave is plugged in and that the outlet is operating properly. Check the breaker box if the outlet is not receiving power.

  3. Press reset
  4. If the microwave is not operating properly, press the "reset" button and then program the microwave.

  5. Review the operating instructions
  6. Review the operating instructions outlined in the owner's manual to ensure proper usage and programming of the microwave.

  7. Check the door
  8. Ensure the door is properly closed and latched.

  9. Review grounding instructions
  10. Ensure the microwave is on its own circuit and review the grounding instructions in the owner's manual.

  11. Contact customer service
  12. If these troubleshooting steps do not solve the issue, contact the Amana consumer information line, or contact an authorized local service agency. Ensure the agency is approved through Amana to retain the product's warranty.

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