Q:

Does Trane offer extended warranties on its products?

A:

Quick Answer

Trane offers a number of different types of extended warranties on its HVAC products. The specific type of extended warranty available varies depending on the type of the product, and whether it was purchased for residential or commercial use.

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Full Answer

For residential products, Trane offers optional extended warranties, which can be purchased for either five or ten year increments. The customer has the choice to purchase a parts-only extended warranty or one that covers both parts and labor. This extended warranty can be purchased for any Trane product or system that is less than five years old. If the owner sells the property, the extended warranty is fully transferable to the new owner.

Trane offers many more types of extended warranties for its commercial customers, most of which must be purchased before the equipment is shipped to the customer. One option is the extended start-up warranty, which allows the customer to delay the start of the one-year, limited-parts warranty in the case that the new equipment is not started for at least 6 months from the date of shipment. Most of the other extended warranties begin when the original warranty ends and cover specific parts, such as the compressor warranty, whole-unit parts warranty, labor warranty and refrigerant warranty.

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