What Are Some Tips for Troubleshooting a Whirlpool Ice Maker?

When a Whirlpool ice maker malfunctions, the water supply line, fill tube, tap valve and ice maker solenoid all should be properly checked. Each component plays an important role in how the ice maker produces ice, and if one or more of the components fail, the machine will not work.

The first thing to check for, before taking the ice maker apart, is the bail wire. The bail wire is a small piece of cable, which forms the shape of a lever in front of the ice machine. Make sure it is down; if it is stuck up the machine will not produce ice. Use the following instructions to properly inspect and troubleshoot a Whirlpool ice maker.

  1. Inspect the water supply
  2. The water supply line will be located behind the refrigerator. Check the hose for any kinks or bends that may be stopping the water flow. If the hose is fine, remove it and check for blockage.

  3. Inspect the fill tube
  4. If the ice gets jammed in the fill tube, it may cause it to freeze over. Inspect to see whether or not it has frozen.

  5. Check the tap valve
  6. The valve may be jammed shut, stopping the water from entering the water supply line.

  7. Inspect the solenoid
  8. Use a multimeter to check the voltage on the solenoid. If it is functioning properly, but not receiving any power, check the power source for the fridge.