Checking reports by the Better Business Bureau, asking family members and friends about their regularly hired electrical contractors, and viewing proofs of a potential contractor's license and insurance coverage are good tips for finding a reputable electrical contractor. Trusted electricians provide upfront quotes and sometimes offer a free visit to a client's home to assess the scope of the job.
The reports from the Better Business Bureau include ratings of businesses along with complaints filed by customers in the last 36 months. Responses from a business and actions made to resolve complaints are also available in the reports.
A consumer should avoid hiring an electrician who hesitates or refuses to offer a free quote, as the behavior suggests lack of professionalism and experience. When interviewing prospective electrical contractors, homeowners should find out if the companies require their electricians to keep updated with the National Electrical Code and finish regular training courses, ask if their quotes include the cost of permits, and make sure a contractor's license is current and that the company has adequate workers' compensation and general liability insurance coverage.
A conscientious consumer asks about a contractor's specialty, as different electrical contractors specialize in varying types of electrical jobs. Additionally, the homeowner should find out if a licensed electrician supervises the entire project if the company hires apprentices and subcontractors to accomplish jobs. Reputable contractors provide parts and labor warranties to guarantee their workmanship.