Homelite provides a number of different support services through its website including locating parts, finding a service center, providing service manuals, allowing purchasers to register products and providing warranty information. In addition, the website provides generator safety tips and a list of frequently asked questions.
Homelite consumers can find new parts for their Homelite products by looking in the parts repair manual of the operator's manual and locating their product's model number. Entering this number online takes the consumer to a list of parts to order. All Homelite's operator's manuals are available on its service site as well. Customers in need of a service center simply need to enter their ZIP code to locate the nearest one.
The service site lets consumers register their Homelite purchases online. The warranty for Homelite products is two years for consumers and 90 days for commercial customers. The warranty on generators is extended to three years for the engine only.
Homelite provides a list of generator safety tips including warnings that carbon monoxide can kill within minutes if a generator is used inside. The warnings also include fire safety tips and point out possible electrocution hazards.
Homelite maintains a list of frequently asked questions including, "Should I wait to let my generator cool down before adding fuel?" and "What size generator do I need to get to run my house?" If a consumer still has questions, Homelite's contact information is also available on the service page.