Stream offers fixed rate contracts for energy services online at mystream.com and by phone at a toll free number corresponding to the caller's state. The length and rate for these services depends on the customer's state, service area and the type of energy provided.
Customers who sign up for a variable month-to-month plan may switch to a fixed rate contract at any time on Stream's website or with a customer service specialist over the phone. These contracts have an early termination fee that applies upon cancellation and changing to a new contract with a different rate. Stream also provides contract renewal by phone and online.