Stratolounger recliners generally do not have good reviews, according to ComplaintBoard.com and RipoffReport.com. Common complaints include broken mechanisms, nails or screws coming through the material and foam falling out.
Stratolounger is a bargain brand of recliners, and customers state they have a difficult time contacting the company. Some of the chairs come with warranties, but customers say it is difficult to collect on the guarantees. Many of these warranties do not cover the construction of the chairs. Various customers claim that their recliners were faulty the first time they were used, before they were subjected to any wear and tear.