Reliance electric water heaters can be purchased online from discount mass retailers such as Amazon.com as well as from specialty home improvement stores such as Essential Hardware. The Reliance website also contains a list of physical retailers that carry its products, including Ace Hardware, True Value Hardware and more.
On the main Reliance website, users can click the Where to Buy link in the main navigation bar to view all of its partnered retailers, as of March 2015. Each store listed includes information about the type of products carried, such as electric water heaters or parts and accessories, as well as a tool for locating nearby stores. Some stores, such as Ace Hardware, allow users to purchase the water heaters directly from their websites as well as to reserve them for in-store pickup.
All listings for Reliance electric water heaters on Amazon.com include a picture of the unit along with detailed information about its specifications and available features, in addition to user ratings. Each ratings consists of a quantitative satisfaction rating as well as a written account of the user's experience with the product. Users have the option of rating the helpfulness of each review, with the most helpful negative and positive reviews featured at the top of the section.