Stores that offer complete carpet buying guides are Lowe's and Home Depot. The guides teach customers about the various fibers carpets are made of, the importance of carpet heights and tips on whether or not to install carpets with padding attached to the bottoms.
As of 2015, the Lowe's carpet buying guide begins with a short list of terms that are referenced several times throughout the guide, such as fiber, the material the carpet is made of, pile, the height of the fiber and density, a measurement that determines the overall strength of the carpet. The guide then dives into explaining each fiber the carpets the shop offers come in, such as wool, nylon and olefin, and explains the different advantages and disadvantages of each fiber. Other topics include a detailed explanation of the different carpet piles the shop offers and a brief overview of padding and peel-and-stick carpets.
The Home Depot carpet buying guide starts off with a series of questions to help the customer narrow his options. These questions ask where the customer plans to install the carpet and whether or not he has children or pets. The rest of the guide includes overviews of carpet fibers, types and padding.