Q:

Which stores carry Lennox heat pump parts?

A:

Quick Answer

For safety purposes, Lennox does not make parts for its heat pumps or other products directly available to customers. Lennox recommends contacting a local authorized Lennox dealer. There is a list of U.S. and Canadian authorized dealers on the Lennox website who can be searched by zip code.

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Full Answer

Original Equipment Manufacturer or other aftermarket parts can be purchased online via websites such as Repair Clinic, Cozy Parts, Heating and Air Parts or ACFurnaceParts.com.

A heat pump is a combination heating and cooling system that works year-round to regulate home temperature. It cools in warm months by operating as a normal air-conditioner and pumping hot air out of the house. In the colder months it collects heat from outdoor air and pumps it into the home.

Before calling for service on a heat pump, Lennox product guides recommend first reviewing a few common issues. Insufficient air flow generally indicates a dirty air filter, which can be cleaned or replaced as directed in the user manual for the specific model. If a heat pump fails to operate, users should verify that the electrical disconnect switches are on and that the thermostat is properly set. Also, users should check for a blown fuse or tripped circuit breaker in the home.

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