Customers can find local dealers through American Standard's dealer locator on the manufacturer's website, as of March 2015. Consumers input a ZIP code into the search and click Go to locate customer care specialists and dealers that have North American Technician Excellence certification.
A map appears after customers complete a search. When someone clicks on map icon, the local dealer's name, address and phone number appear. Users can scroll on the map in all directions, and zoom in and out to find relevant dealers. The locator shows 10 dealers at a time. Consumers click on Next Results to find the next 10 locations on the list.
Results in blue show customer care dealers. Customers move the mouse over a specific dealer on the list to highlight the location on the map. Consumers apply for financing by choosing the Click Here function for dealers that authorize financing options. Individuals can email or print the information found on the dealer locator.
American Standard's How to Buy section details how homeowners, businesses and companies should go about purchasing an air conditioning system. Dealers quote prices to customers after an initial visit, although some installers may give advice over the phone or through email if enough details are known. The manufacturer offers rebates and discounts to people who qualify.