Macy’s applies shipping fees to all regular online furniture and mattress orders, although special promotions are sometimes available that reduce or eliminate these fees. Shipping costs vary according to the type of furniture, the number of individual pieces included in the order and the destination address.
Macy’s delivers furniture to any address in the United States outside of Hawaii and Alaska. Delivery service includes placement of the new furniture in the home, relocation of the customer’s existing furniture to a second room and removal of all packing materials from the home. Customers in a small number of delivery zones may have to pay an additional delivery fee depending on the order details. Macy's assesses any additional fees based on location at the time of purchase.