To start residential service with PG&E, call 1-800-PGE-5000 (1-800-743-5000), and to start business service, call 1-800-468-4743. For business service, you need the business's Federal Tax ID, or for sole proprietors a Social Security number, the business' service address and location of the meter. Residential customers must provide contact information and a Social Security number for billing purposes.Continue Reading
For residential customers, PG&E wants information about the service location, including the address and your relationship to the address, i.e., if you lease or own the property. Have a pen and paper ready to write down where to send any documents they ask for. You must also provide some sort of information for a credit check and/or pay a deposit, so have your Social Security number ready. Business customers must also provide the Federal Tax ID, if available, and the location of the meter for the business.
The residential number and business number are different. Make sure you call the correct number for the type of service you wish to instate.