Majestic does not work directly with the public, but its website does offer a locate-a-dealer service where clients may search for the closest repair outlet in their area. The website also offers product information and has an extensive question-and-answer section concerning repairs and other items.Continue Reading
Pressing the Locate a Dealer button brings the user to a map of North America. An entry field is below the map, which allows searching for any authorized dealer in the United States and Canada. Input the address, city or ZIP code, choose the search radius, and select miles or kilometers. The map shows the closest Majestic fireplace-affiliated shops, which are also listed by location.
The question-and-answer section offers information on items such as parts, service warranty, installation and owner information. An entire section is devoted to the remote controls used for gas-operated fireplaces, and another section covers wood stoves. The history of the company and the efficiency of its products can also be found on its website.
The Majestic fireplace website also offers design ideas for using its fireplaces and stoves, complete with photo galleries. Customers may also register their product online and request user guides and manuals. Information on thermostats and remote controls is also available. Majestic also takes an in-depth look at fireplace safety.Learn more about Heating & Cooling