The Lakewood Fan company produces a range of fans, including table and desk fans, personal fans, power fans, and stand fans. Its website, LakewoodEng.com, offers a customer service tab, information on fans that the company produces, a Frequently Asked Questions page and a Contact Us page for customers to send queries about Lakewood’s products. As of 2015, Lakewood has been producing fans for over 60 years.
Lakewood Fan’s FAQ page offers answers to customer’s most-often-asked questions, including information on how to clean various types of fan, a link to buy replacement parts direct from Lakewood, and warranty information. The FAQs also address questions about the benefits of using a fan with an air condition, how to safely use a fan, and how to troubleshoot common fan problems.
An Online Product Page link on the FAQ page offers customers the ability to order replacement fan parts after choosing a fan type. Lakewood’s Contact Us page links to a form that requires the visitor to list their name, email, address, phone number and other contact information along with product information such as a product description, date code and model number, to ask Lakewood a question. The page also lists a toll-free number that customers can call with questions about Lakewood products.