John Deere Pathways manufactures farm equipment and ensures the maintenance of tractors, implements, and sugar-harvesting and grain-harvesting powered equipment. It is a major player in the agricultural sector. In the construction of spare parts, the company strictly follows the specifications put in place by John Deere. It has manufactured many diesel engines and has over 4,000 John Deere dealers offering engine service and support, as of 2015.
John Deere, founded in 1837, dedicates itself to those individuals linked to the land, including landowners, farmers, loggers, ranchers and builders. The service personnel consists of well-trained technicians, who remain on top of the ever-changing service techniques and improving technologies through hands-on training and factory schools. John Deere offers technical service manuals, parts catalogs and operator manuals, which come in six language options.
The company receives recognition as one of the best sources for engine accessories, knowledge and expert service. Having powered agricultural equipment from John Deere is, therefore, a great advantage for a company's or individual's professional image. John Deere engines come with a warranty, regardless of whether customers buy them in Europe or the United States. The company's customer service program centers itself on a structure of guarantees that come into action the day a customer purchases a John Deere product.