Some service manuals for Trane products are available to download for free, and some models' service manuals are available for purchase on Trane.com. Orders can be placed by phone at 608-787-4153 or by fax and must be paid for with a Visa, Discover, MasterCard or American Express credit card. A form is available on Trane's website to place an order by fax. Print out the form, fill it out and fax it in to the order department.Continue Reading
As of 2015, Trane requires a minimum order amount of $25 and lists the manual prices in U.S. dollars. Prices on its website may change without warning. Service manual orders within the United States are sent via UPS Ground, take three to six days for delivery and incur a $10 shipping and handling fee. For orders outside of the United States, orders are sent via UPS, the shipping and handling charge is $30 per order, and delivery typically takes four to seven business days.
Returns may be accepted up to 90 days after the shipping date but must be pre-authorized by calling customer service. A 15 percent restocking fee is charged for literature returns. Organizations that are tax exempt must mail or fax a copy of their tax exemption certificate.Learn more about Heating & Cooling