Q:

What is the Sears Home Service chat?

A:

Quick Answer

The Sears Home Services chat tool enables users to exchange text communication with a live Sears representative in a Web browser window. The chat provides many of the same customer support services available by telephone, including general product information, assembly and installation help, warranty support, and maintenance tips.

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Full Answer

Users can access the chat tool by clicking Chat Now near the top of SearsHomeServices.com. The chat tool opens in a separate browser window. A representative is usually ready to chat within seconds. After a chat is complete, the user can choose to print a transcript of the chat or send the transcript to an email address for later reference.

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