Sears Outlet stores carry almost all of Sears' line of products that are scratched or dented. This includes large and small appliances, tools, lawn and garden accessories and equipment, furniture, fitness equipment and electronics. The selection varies based on the store location and each store's current inventory.
The SearsOutlet.com allows users to locate a store and view its inventory. After finding a local store, the website provides the availability of a particular product at the store. Consumers can purchase the items online, then pick them up at the store, or have them delivered at a specific location.
Although ordering products online is convenient, because items are scratched, dented or damaged, they may require closer inspection by going to the Sears Outlet store. The Sears Outlet store certifies the products it sells, and ensures the products are operational. Each product certification process follows the manufacturer's guidelines. Sears Outlet stores also allow buyers to purchase its master protection agreement, which is similar to purchasing a new, undamaged product. Most products also maintain the manufacturer's warranty.
In-home appliances are only covered under warranty for repairs and not for cosmetic damage. Sears Outlets require a Sears product repair technician to repair the product or determine if the product is not able to be repaired.