Samsung does not sell microwave parts directly to consumers. However, microwave parts are available online through its authorized third-party distributor and reseller, SamsungParts.com. Other sites, such as Sears Parts Direct and AppliancePartsPros.com, as well as online retail platforms, such as Amazon.com and eBay.com, also sell Samsung microwave parts.
SamsungParts.com is not a manufacturer, division or part of Samsung. As such, it does not provide replacements for microwave units still covered by Samsung's limited warranty, nor does it provide technical support for issues with parts. Customers have to contact a local authorized Samsung service center for these services. SamsungParts.com provides a warranty on purchased parts which expires 30 days after the shipment date. As of 2015, shipping fees vary from $5.75 to $51.75, depending on shipping terms and item weight.