All electrical appliances sold by Rowenta, including irons, are repairable during and after the Rowenta limited guarantee period, which varies by product. The product can be brought to Rowenta in person or sent through the mail in proper packaging, but there must be valid proof of purchase.
The international manufacturer's guarantee covers all costs that go into restoring the broken appliance. Rowenta does not cover damages that were caused by misuse of the product or if the damage to the product is due to normal wear and tear. The company also aims to keep spare parts for five to seven years after the product was created.