Q:

Why was there a Rival crock pot recall?

A:

Quick Answer

Rival issued recalls for several of its slow cooker models manufactured between January 1999 and September 2004 in conjunction with reports of handles breaking and causing burns to a number of users when hot contents spilled on them. The company offered to replace recalled unit bases with new bases.

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Full Answer

The safety recall applied to slow cooker models 3040, 3735, 5025, 5070 and 5445. Rival asked those who purchased these models to stop using their recalled units immediately and contact the company to find out how to obtain a replacement.

The Holmes Group of Milford, Massachusetts, which manufactures Rival slow cookers in China, sold more than 2 million units affected by the recall at Walmart, Kmart, Target and other large retail stores, as well as at many smaller, independently owned stores. These slow cookers cost between $15 and $40. More than 125 people reported handles breaking, while 33 people reported being injured as a result of the defect.

The recalled Rival slow cookers had removable ceramic bowls that rested inside a metal base. The Rival logo was printed above the control knob on the front of the units. The bases, which were sold in various designs and colors, were either round or oval in shape.

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