Although Rheem gas furnaces have received positive ratings from Consumer Reports as well as furnace experts, consumer reviews of these furnaces are both positive and negative. Consumers complain about noise levels, customer service problems and inefficient heating.Continue Reading
Top Furnace Guide lists Rheem among its top six furnace brands, ranking it alongside other recognized brands such as Trane, Coleman and Carrier. The Rheem 90-percent efficiency furnace received a five star rating in the furnace guide's video review. The reviewer was impressed by its low noise level.
Positive consumer reviews note that some Rheem gas furnaces are constructed with stainless steel heat exchangers, which prevents rusting that leads to carbon monoxide leaks. Rheem furnaces are also praised for their longevity. Rheem's newer model furnaces are reported to be satisfactorily efficient. As of 2012, Rheem furnaces required a lower number of repairs than most major furnace manufacturers, according to Consumer Reports. Brands reported as requiring less repair than Rheem furnaces include Trane, American Standard and Bryant.
Rheem furnaces have also received negative feedback. A few consumers have expressed complaints about Rheem furnaces' noise levels. Consumers have also complained that Rheem's customer service is poor or that they have had issues getting parts replaced. Some consumers have complained that these furnaces require repeated repairs. Owners of some older model Rheem furnaces have complained that they are very inefficient.Learn more about Heating & Cooling