According to Amazon.com, the Shark steam pocket mop received an average of 3.6 out of 5 stars from 1,638 reviews, with 46 percent of the reviews giving five stars, showing a majority of favorable reviews. The Shark S3101 received 3.5 out of 5 stars from Good Housekeeping.
Positive reviews at Amazon.com praised the large water tank, the speed at which it cleans, and the ease of use. Negative reviews claimed that the mop leaves streaks on laminate wood and ceramic tiles and had trouble picking up dirt. Both positive and negative reviews criticized the mop for not having a swivel head, making certain areas hard to reach.